FAQs
Do you accept exchange for a different size?
- If you selected the incorrect size of an item, we are happy to offer an exchange within 14 days of purchase. Customer is responsible for all shipping cost associated with the exchange.
What do I do if I receive the wrong item or my item is defective?
- If this happens, we are truly sorry. Please email us at hello@smalllot-co.com and tell us your order number and how we messed up.
- We will take care of you and cover all costs of getting you the right item. We will pay for your shipping to send that one back to us. We are human and do make mistakes. We will make sure to correct the issue ASAP!
Do you ship internationally?
- Yes we currently offer international shipping.
STILL HAVE QUESTIONS?
- Sure, no problem! Just email us at hello@smalllot-co.com and we'll get back to you right away.